No shop front, no shop front markup
We run online only, out of a warehouse rather than a luggage shop. The overheads a retail chain carries are the difference you see in the price.
Durable, stylish luggage and travel accessories designed to make every trip smoother.
Why pay a retail markup when the same luggage can come direct to your door for less? The Luggage Company works directly with manufacturers rather than through a retail chain, which is where the price difference comes from. Travel sets, duffel bags, backpacks and accessories, delivered right across Australia.
Free delivery on orders $100+ · $27.50 below that
Fast delivery direct to your door
All across Australia
Free delivery over $100
Prices include GST
The Luggage Company: buy luggage online in Australia
Factory direct luggage, without the retail markup
Our range emphasises quality, durability and value. Tell us the trip you are packing for and we will tell you whether we have something that suits it.
Built to be travelled with
Hard shell cases, reinforced soft bags and materials chosen to take airport handling rather than to photograph well. Every published specification on a product page is the supplier's own.
Delivered anywhere in Australia
Free on orders over $100 and $27.50 below that, in 5 to 7 days after a 24 to 48 hour handling time. Express Shipping is $27.50 whatever the order is worth.
New stock, direct price
Everything here is new. Buying direct means the price is cut, not the quality, and nothing on this site is used, refurbished or sold as seconds.
We will say when we cannot help
Where a listing does not publish a figure, our page says so rather than guessing it. If a case is wrong for the trip or the airline, we would rather tell you than sell it to you.
Real customer reviews
Every review on this site was left by a customer of this store and every one of them renders on the product page, not a chosen few.
The range
Listed by the room it goes in
Free delivery on orders over $100, and no minimum order. Every price includes GST.
Travel Sets
our collection caters to every aspect of your travel needs. Whether you're a frequent flyer or planning a weekend getaway, these meticulously curated travel sets are your passport to organised and hassle-free journeys.
Duffel Bags
Whether you're a weekend warrior, a gym enthusiast, or a globetrotter, our curated selection of duffel bags is crafted to cater to your every journey. From sleek and sophisticated designs for urban explorers to rugged, durable options for the adventurous spirit, our collection is a testament to the fusion of form and function.
Backpacks
Whether you're a student, a professional, or an urban explorer, our curated selection of backpacks is designed to cater to your diverse needs. From sleek, minimalist designs for the modern minimalist to rugged, feature-packed options for the adventurous spirit, our collection reflects the perfect synergy of style and utility.
Accessories
Travel accessories that earn their place in a case. This is the smallest part of the range and it is deliberately short: we list what we actually stock rather than padding the page out.
A closer look
What we stock
Cases, bags, backpacks and the accessories that go inside them, in one place.
Travel sets
Hard shell suitcase sets in two, three and four pieces, with 360 degree spinner wheels, TSA approved locks and expandable capacity, for the trip that needs more than one case.
Carry on
An underseat spinner case with USB-A and USB-C charging ports, and a three piece hard shell carry on set. Sized for the cabin rather than for the hold.
Backpacks
A carry on backpack with a USB port and four packing cubes included, for the trip where both hands are better free.
Duffel bags
Weekender bags with a waterproof shoe compartment, and travel duffels with elastic side pockets and a two way zip.
Accessories
Vacuum storage bags with a hand pump included, packing organisers with mesh panels, and suitcase covers that keep a case out of the scratches.
Packing light
Packing cubes, compression sealer bags and an underseat case, for the traveller who would rather not check anything at all.
Good to know
Frequently asked questions
Many stores offer matching accessories like toiletry bags, luggage tags, and travel wallets to complement your luggage set stylishly.
Research online, compare prices across different shops and brands, and check for any available promotions or discounts to get the best deal.
Yes, you can find waterproof or water-resistant luggage at outlets, ideal for travelers heading to wet or humid destinations.
Look for luggage with TSA-approved locks, RFID-blocking technology for passports and credit cards, and sturdy zippers for added security.
Consider a colour that stands out on the baggage carousel for easy identification, or opt for a classic hue that resists showing dirt and wear.
Many outlets offer children’s luggage featuring fun designs and kid-friendly features, making travel exciting for young adventurers.
Yes, Luggage Shops often run sales during holiday periods, end-of-season clearances, and special promotional events, offering great deals.
Luggage Stores stock a wide range of sizes, from under-seat carry-ons to large check-in bags, catering to trips of all lengths.
Absolutely, Luggage Outlets cater to business travelers with options like garment bags, briefcases, and carry-ons with laptop compartments.
Spinner wheels offer 360-degree maneuverability, making them a popular choice for ease of movement through airports and hotels.
Look for products from well-known and reputable brands, check customer reviews, and inspect the luggage for signs of quality craftsmanship.
Current trends include smart luggage with charging ports, built-in GPS trackers, and innovative materials for durability and weight reduction.
Eco-conscious travelers can find luggage made from sustainable materials, as more Luggage Shops stock environmentally friendly options.
Some stores offer repair services or can order replacement parts for your luggage, extending the life of your purchase.
Choose luggage from reputable brands known for durability and check for features like reinforced corners and quality zippers.
Some Luggage Stores offer personalisation services such as monogramming, making your luggage unique and easier to identify.
Return policies vary, but most Luggage Shops offer a return period for unused products, provided they still have their original tags and receipts.
Yes, many Luggage Stores have online shops, providing the convenience of browsing and purchasing luggage from home.
Many Luggage Outlets stock designer brands at discounted prices, allowing you to travel in style while saving money.
Prices vary widely based on brand, quality, and size, with options available for every budget, from economical to luxury.
Certainly! Luggage Stores offer a range of lightweight luggage options, designed to make travel easier without sacrificing durability.
New collections typically arrive seasonally, with many outlets also receiving stock throughout the year as new products are released.
Yes, besides luggage, Luggage Shops often sell travel accessories like packing cubes, passport holders, and luggage tags to complete your travel needs.
Absolutely! Many Luggage Stores offer luggage sets in various sizes and styles, allowing you to coordinate your travel gear efficiently.
Look for carry-ons that comply with airline size restrictions, offer sturdy construction, and feature convenient storage options.
We do not publish a manufacturer warranty period for the items we sell, so we will not claim one. What you have on every purchase from us are the consumer guarantees under the Australian Consumer Law: goods have to be of acceptable quality, match their description and be fit for the purpose they are sold for, and nothing we write can sign that away. On top of that we take a change of mind back within 15 days on an unused item in its original packaging.
Yes, most Luggage Stores stock a variety of both hard and soft-sided options to cater to different preferences and travel requirements.
Luggage Outlets offer the advantage of discounted prices on high-quality, branded luggage, making it cost-effective to find durable travel solutions.
Select a Luggage Shop that offers a broad range of high-quality products from reputable brands, ensuring durability and style for your travels.
Expect a wide selection of travel bags, suitcases, carry-ons, and travel accessories designed to meet the needs of every traveler, from business to leisure.
Buying guide
How buying luggage online actually works
Buying luggage online is a different job from walking a shop floor: you cannot lift it, and you cannot wheel it up an aisle. This is the short version of how it works here, what it means for the price you pay, and where the limits are.
Where the price difference comes from
Two things, and neither of them is a trick. We work directly with manufacturers rather than buying through a distributor and a retail chain. And there is no shop front here, so there is no retail rent, no counter staff and no store fit-out sitting on top of the item.
Check the airline before you order
Every product page publishes the dimensions the supplier gives us, in centimetres. Cabin and underseat allowances differ by airline and by aircraft, and they are what actually catch people out at the gate, so check the carrier you are flying before you pick a size.
Reading a listing here
Every specification on a product page is the one the supplier publishes for that item. Where a figure is not published, the page says so and invites you to ask, rather than borrowing a number from a similar product. That is deliberate: a plausible specification you cannot stand behind is worse than an honest gap.
Warranties
We do not publish a manufacturer warranty period for these items, so we will not claim one. What you do have, on everything, are the consumer guarantees under the Australian Consumer Law: goods have to be of acceptable quality, match their description and be fit for the purpose they are sold for, and nothing we write can sign that away.
Delivery and what it costs
Delivery is free across Australia on orders of $100 or more, and $27.50 below that. Express Shipping is $27.50 and is charged whatever the order is worth. Orders are handled in 24 to 48 hours and then take 5 to 7 days, so allow about a week end to end. A tracking number is emailed when the parcel actually ships, not when you order.
If you change your mind
You have 15 days from purchase to return an unused item in its original packaging. You pay the return postage using a tracked service, and that is the only cost to you. A faulty, damaged or wrongly described item is a different matter entirely: under the Australian Consumer Law you are entitled to a repair, a replacement or a refund, we carry the return postage, and no handling fee applies.
Ask before you order
If you are not sure which size in a set suits the trip, or whether a case will clear your airline's carry on limit, ask. It is a short email and a great deal easier than sending a case back. You can reach us at theteam@customerservice.care.
Free delivery on orders $100+ · No minimum order
Pack it once, at the direct price.
Travel sets, duffel bags, backpacks and accessories, with free delivery on orders over $100.
Australia Wide Delivery
Free Delivery $100+
Prices Include GST
Secure Checkout
Contact & company details
A real team you can reach
Questions about which piece suits your room, whether it will fit through the door, your order or your delivery? A person on our team is happy to help, seven days a week.
In summary
Page summary
The Luggage Company (myluggage.net.au) is an online luggage retailer, a division of BuyFactory Direct Pty Ltd, delivering across Australia. It sells travel sets, duffel bags, backpacks and travel accessories: hard shell suitcase sets in two, three and four pieces, expandable luggage sets, an underseat spinner case with USB charging, carry on backpacks with packing cubes, weekender and travel duffel bags, suitcase covers, packing organisers and vacuum storage bags. Prices are in Australian dollars and include GST. Delivery is Australia wide, free on orders over $100 and $27.50 below that, in 5 to 7 days after a 24 to 48 hour handling time, with Express Shipping at $27.50. Payment is by card through Stripe or by PayPal. Returns are accepted within 15 days on an unused item in its original packaging, and consumer guarantees under the Australian Consumer Law apply to every purchase.
- CompanyThe Luggage Company (myluggage.net.au), a division of BuyFactory Direct Pty Ltd · ABN 30 656 628 938
- ProductTravel sets, duffel bags, backpacks and travel accessories: hard shell suitcase sets, expandable luggage sets, an underseat spinner case with USB charging, carry on backpacks, weekender and duffel bags, suitcase covers, packing organisers and vacuum storage bags
- DeliveryAustralia wide, free on orders over $100, otherwise $27.50 · Express Shipping $27.50 · in 5 to 7 days after a 24 to 48 hour handling time
- PricesAustralian dollars, GST included, and the figure on the page is the figure charged at checkout
- Best forFurnishing a room at a direct price, when you can wait about a week for delivery
- Not ideal forAnyone who needs to lift and wheel it before they buy it. There is no shop and no collection point
- ConditionNew. Buying direct cuts the price, not the quality, and nothing here is used, refurbished or sold as seconds
- PaymentCard through Stripe, or PayPal. There is no financing or instalment option
- Returns15 days from purchase on an unused item in its original packaging, return postage paid by the customer and no handling fee. Cancellation before dispatch is free. A faulty, damaged or wrongly described item is put right at our cost including the return postage, and consumer guarantees under the Australian Consumer Law apply and cannot be excluded
- Contacttheteam@customerservice.care
- PoliciesPrivacy Policy · Terms & Conditions · Shipping · Refunds & Returns